Onsite Tech
Support

TEKFIRM’s affordable Onsite Tech Support provides your business with the tools needed to operate at a consistent, professional, and efficient level.

Cutting edge IT support by our skilled technicians.

A business’s lifespan is typically determined by its technological capabilities. Without sufficient IT support or expertise of a tech team, a business is unable to perform its operations effectively. Our technicians regularly schedule on-site support visits at your convenience to help you manage all of your IT including devices, network, servers, and other equipment. During these visits, we take the time to directly identify and tackle potential IT issues that can’t be resolved remotely.

DATA NETWORK SETUP

Our expert technicians will assist you with setting up your data network and cabling to use ethernet, wireless access, voice, and other features.

HARDWARE & SOFTWARE INSTALLATION

TEKFIRM installs and configures all IT equipment in your office including software, computers, servers, and more.

IT
PROJECTS

We implement IT projects that deal with your current IT infrastructure and systems to help improve your operational productivity.

NETWORK MONITORING

We keep up-to-date of any potential IT issues that may arise, allowing us to minimize any serious impact on your business networks.

TROUBLESHOOTING & REPAIR

Our expert IT specialists work with precision and care to troubleshoot and provide effective IT solutions at your location.

KEY BENEFITS

WE TAKE OWNERSHIP
OF YOUR PROBLEMS

We work with meticulous attention and effort to have your IT issues resolved. We stay on top of any solution that isn’t achieved and keep you consistently updated throughout the entire process.

WE KNOW WHEN
IT’S TIME TO ESCALATE

When you rely on us for our on-site tech support services, we consider you as more than just a client. We get to know you and the unique variations of your IT infrastructure. We aim to solve your IT issues, which may require escalation from time to time.

WE SCHEDULE FOLLOW
UPS REGULARLY

When we investigate complex IT issues, we ensure that our solution is working by scheduling regular follow ups to let you know of any new developments.

OUR TEAM IS FRIENDLY
AND RELIABLE

At TEKFIRM, we always go the extra mile for each of our clients. Our main goal is not only providing IT solutions that impact your business, but becoming your long-term trusted tech partner.